Frequently Asked Questions
Sizing
How does your kids' sizing work?
Our kids’ sizes are based on age ranges, but since every child grows at their own pace, it’s always best to check their measurements too. Most of our pieces are designed with an oversized fit — comfy, relaxed, and made to grow with your little one.
As a general guide:
- Size 1-2 years fits children around 80-92 cm tall, with a chest of about 50-52 cm and a waist of 49-50 cm.
- Size 2-3 years is for kids about 92-98 cm tall, with a chest of 52-54 cm and a waist of 50-51 cm.
- Size 3-4 years suits children around 98-104 cm tall, with a chest of 54-56 cm and a waist of 51-52 cm.
- Size 4-5 years is made for heights around 104-110 cm, with a chest of 56-58 cm and a waist of 52-53 cm.
- Size 5-6 years fits children about 110-116 cm tall, with a chest of 58-60 cm and a waist of 53-54 cm.
- Size 6-7 years is designed for kids roughly 116-122 cm tall, with a chest of 60-62 cm and a waist of 54-55 cm.
These measurements are only an average guide - if your child is between sizes, you can size down for a less oversized look, or size up for extra room to grow.
Are all Wolvie items oversized?
Most of our pieces are designed with an oversized fit - comfy, relaxed and perfect for everyday adventures. However, the fit can vary slightly from style to style.
We always recommend checking the 'Sizing' section on each product page for specific measurements and fit notes before ordering.
That way, you’ll know exactly what to expect and can choose the size that feels best for your little one.
Ordering
Where’s my order?
Most likely it’s on its way! You’ll receive an email with tracking details once it ships. If you’ve been waiting longer than you’d like, feel free to reach out.
When will you send my order?
We’re quick to pack it up! Orders usually ship within 1 business day (unless it’s a pre-order or a restock). You’ll get a shipping confirmation in your email (please check your spam folder!) when it's on its way to you.
What is a pre-order?
Pre-order means you’re getting first dibs on something before it’s even hit our online shelves! We’ll let you know when it’s available to ship, so you can start counting down the days. Any questions? Reach out via our Contact Form!
Will you restock once items are sold out?
We love a good comeback story! While some items may restock, others may be one-and-done. When an item is sold out, we'll add a Notify Me button to the size which is sold out. Feel free to enter your email address there, and you'll be on the list of people that will be emailed automatically once your favorite item + size is back in stock!
Do you sell gift cards?
Yes, we do! We sell giftcards worth €10, €25, €50 and €100,- You can purchase them here.
How do I know which size to get?
When in doubt about the size you need for a specific item, let us know via our Contact Form and we’ll get back to you!
Shipping, Returns & Exchanges
Do you ship overseas?
Yes, we ship worldwide!
What does shipping costs?
Currently shipping for orders over 100 EUR in The Netherlands, Belgium and Germany is free! For other countries it's best to check at check-out what these shipping costs will be. Note that we are a small business, so shipping can be more expensive than bigger fashion brands, but we promise it is worth it! Need more info about shipping, check out our Shipping Policy page 🚚
How do I return an item?
Just head to our Return Policy page and you'll make your way to our Returnless platform. You can register your return there.
Can I exchange an item?
We are always happy to help you exchange an item! You can arrange that yourself here: https://wolvie.returnless.com/ with your order number, name and the item you would like to exchange for a different size or a different item.
Contact & Inquiries
Do you wholesale your products?
At the moment we do get a lot of inquiries from retailers and we might start with this in 2027. If you’re interested in selling Wolvie in your store or partnering with us, shoot us an email via hello@wolvie.nl
How do I contact you?
You might know it by know: reach out via our Contact Form over here! Or e-mail us directly via hello@wolvie.nl 💌
Get in touch with Wolvie
Have questions about your order, or a general enquiry?
